Outage in OwnBackup

Slow UI performance in App1

Resolved Minor

March 04, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating this issue. Backups and other jobs are not affected from the UI slow performance issue.

Components affected

OwnBackup User Access

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/05/2025 12:42AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 03/04/2025 07:06PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/04/2025 07:06PM

We are currently investigating this issue. Backups and other jobs are not affected from the UI slow performance issue.

Latest OwnBackup outages

Logging in through 'auth.owndata.com' currently redirects to the wrong page. Please log in through 'app.owndata.com'. - about 1 month ago

Services page might not be accessible for some users - about 2 months ago

Customer Portal not accessible in US2 region - 2 months ago

Archive UI access in UK1 region currently not available - 2 months ago

Archive UI access in EMEA1 region currently not available - 2 months ago

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