Check if OwnBackup User Access is down, official outages, user-reported issues, and outages map.
OwnBackup User Access is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more OwnBackup status data.
IsDown has tracked 25 incidents for OwnBackup User Access since started monitoring OwnBackup status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
May 04, 2025
05:12 AM EDT
|
Major
We are investigating an issue where users are unable to access the Own platform.
|
about 4 hours |
Mar 12, 2025
10:12 AM EDT
|
Major
Logging in through 'auth.owndata.com' currently redirects to the wrong page. Please log in throug...
We are currently investigating this issue.
|
20 minutes |
Mar 04, 2025
02:06 PM EST
|
Minor
We are currently investigating this issue. Backups and other jobs are not affected from the UI sl...
|
about 6 hours |
Feb 24, 2025
05:34 AM EST
|
Major
Services page might not be accessible for some users.
All other services are working as expected.
|
about 5 hours |
Sep 01, 2024
01:52 PM EDT
|
Minor
We are currently investigating this issue. Backups and other jobs are not affected from the UI sl...
|
4 days |
Jun 02, 2024
12:06 PM EDT
|
Minor
We are receiving reports of failing production metadata services.
Our engineering is looking int...
|
about 1 hour |
May 30, 2024
07:10 AM EDT
|
Minor
We are currently investigating an issue where submitting a case through the "Submit a case" butto...
|
6 days |
May 27, 2024
04:32 AM EDT
|
Major
We are currently investigating an issue where Accounts using SSO with Azure IDP cannot log in to ...
|
about 12 hours |
May 26, 2024
11:44 AM EDT
|
Minor
An issue causing the Customer Portal to be inaccessible has been identified and we are currently ...
|
1 day |
Apr 19, 2024
09:44 AM EDT
|
Minor
Customers may experience slowness in the UI and/or API usage.
|
19 days |
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Monitoring OwnBackup since March 2021
User Access is part of OwnBackup. Check the OwnBackup's status.
4 incidents in 2025
OwnBackup User Access isn't down. You can check OwnBackup User Access status and incident details on the top of the page. IsDown continuously monitors OwnBackup User Access official status page every few minutes. In the last 24 hours, there were 0 outages reported.
OwnBackup User Access is currently operational. You can check OwnBackup User Access status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of OwnBackup User Access being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the OwnBackup User Access official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
OwnBackup User Access last outage was on May 04, 2025 with the title "No access to user interface across all regions"
IsDown and DownDetector help users determine if OwnBackup is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about OwnBackup's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor OwnBackup with maximum flexibility
IsDown monitors User Access for major outages. A major outage is when User Access experiences a critical issue that severely affects one or more services/regions. When OwnBackup marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors OwnBackup status page for minor outages. A minor outage is when User Access experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in OwnBackup status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors OwnBackup and all their 63 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
OwnBackup and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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