Outage in OwnBackup

Investigating Incomplete Distribution of Weekly Report Emails

Resolved Minor
August 07, 2025 - Started 3 months ago - Lasted 1 day

Incident Report

Investigating Incomplete Distribution of Weekly Report Emails

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Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 08/07/2025 08:45PM

Investigating Incomplete Distribution of Weekly Report Emails

INVESTIGATING 3 months ago - at 08/07/2025 08:51PM

Some users may not have received their scheduled weekly report emails on Tuesday, August 5th 2025.We’re currently investigating an issue where scheduled weekly report emails were not sent as expected. Our team is actively working to identify the cause and resolve it. We’ll provide an update as soon as more information becomes available.We appreciate your patience and apologize for the inconvenience.

IDENTIFIED 3 months ago - at 08/07/2025 09:16PM

We are continuing to work on a fix for this incident.

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