Outage in P44

EU email notification service - Degraded performance

Resolved Minor
February 22, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a degraded performance with our EU email notification service (Customer and Carrier facing) as well as our public share links sent from Movement / VOC portal. Our engineering team is already on top of this situation and we are working on fixing this as soon as possible. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Regards, Sebastian Navia, Customer Support Team Lead - North America https://project44.com
Components affected
P44 Visibility Operations Center (VOC)
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/23/2023 04:29AM

Dear Valued Customer,

The issue related to the EU email notification service performance has been resolved. We keep on actively monitoring this to prevent any further issues.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Regards,

Sebastian Navia,
Customer Support Team Lead - North America
https://project44.com

IDENTIFIED over 2 years ago - at 02/22/2023 08:23PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 02/22/2023 08:21PM

Dear valued Customer,

We are experiencing a degraded performance with our EU email notification service (Customer and Carrier facing) as well as our public share links sent from Movement / VOC portal. Our engineering team is already on top of this situation and we are working on fixing this as soon as possible.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Sebastian Navia,
Customer Support Team Lead - North America
https://project44.com

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