Shipment Update Delay

This incident has been resolved.

Dear Valued Customer,

We would like to confirm that shipment updates are back to normal now and any delay that existed earlier has caught up. We continue to monitor this to prevent any further issues.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Nikhil Dhamija
Customer Support

Dear valued customer,

As an update on this incident, the delay processing shipment updates keeps constantly decreasing, our prediction of a back to normal state remains the same as we move forward towards resolution,

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Sebastian Navia,
Customer Support Team Lead - North America
https://project44.com

Dear Valued Customer,

We are currently experiencing a delay with shipment updates. Though this lag/delay is decreasing, our volume has us predicting a back to normal state on 2/25/23 at 6:00AM CST. We will provide updates as they are available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,

Briana Simpson
Manager, Customer Support