Outage in P44
Ocean - Shipment updates delayed
Resolved MinorIncident Report
Dear Valued Customer,
We are experiencing a disruption in pushing latest information on Ocean Shipments within our platform. Our engineering team has identified the issue and is working on a resolution.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Regards,
Nikhil Dhamija
Customer Support
Components affected
P44 Visibility Operations Center (VOC) P44 Track & Trace Web Application (CTT) P44 Visibility Operations Center (VOC) P44 Track & Trace Web Application (CTT)Need to monitor P44 outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 03/18/2023 01:37PM
This incident has been resolved.
MONITORING
about 3 years ago - at 03/18/2023 12:26PM
Dear Valued Customer,
We are pleased to inform you that Ocean Shipment data has been restored with the latest information and the push of events has been working successfully since we have deployed the fix yesterday. We continue to monitor the situation.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Regards,
Nikhil Dhamija
Customer Support
IDENTIFIED
about 3 years ago - at 03/17/2023 01:13PM
Dear Valued Customer,
Our engineering team has identified the root cause of disruption in pushing the latest information on Ocean Shipments within our platform. A fix has already been deployed. Currently, we are working on data restoration which may take up to 4 hours and up to 24 hours for the old data. We will update you once we have more information and the data is fully restored.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Best regards,
Szymon Przeklasa
Manager, Customer Support
IDENTIFIED
about 3 years ago - at 03/17/2023 09:48AM
Dear Valued Customer,
Our engineering team has identified the root cause of disruption in pushing the latest information on Ocean Shipments within our platform. The estimated time of resolution will be announced shortly.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Best regards,
Szymon Przeklasa
Manager, Customer Support
IDENTIFIED
about 3 years ago - at 03/17/2023 06:46AM
Dear Valued Customer,
We are experiencing a disruption in pushing latest information on Ocean Shipments within our platform. Our engineering team has identified the issue and is working on a resolution.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Regards,
Nikhil Dhamija
Customer Support
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