Outage in P44

Last Mile - Delay in Events from Push API

Resolved Minor
May 03, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing a disruption with Last Mile where in users may notice a delay in events coming through Push API. This may potentially impact new shipments which may be unavailable in the UI during this incident. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com. Best regards, Nikhil Dhamija Customer Support
Components affected
P44 Processing P44 Application P44 Shipments API P44 Application P44 Shipments API P44 Data API P44 Data API P44 Processing
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/03/2023 01:29PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/03/2023 01:12PM

Dear Valued Customer,

The issue has been resolved. Event pushes for Last Mile are working as expected. We continue to monitor the situation.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Nikhil Dhamija
Customer Support

IDENTIFIED over 1 year ago - at 05/03/2023 12:17PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 05/03/2023 11:50AM

Dear Valued Customer,

We are experiencing a disruption with Last Mile where in users may notice a delay in events coming through Push API. This may potentially impact new shipments which may be unavailable in the UI during this incident. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Nikhil Dhamija
Customer Support

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