Outage in P44

Air, Rail and OTR Tracking - disruption

Resolved Minor
August 08, 2023 - Started about 2 years ago - Lasted about 13 hours
Official incident page

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Outage Details

Dear valued Customer, We regret to inform you that our Air, Rail Tracking and OTR products (Truckload & LTL Tracking, Rating, and Dispatch) are currently experiencing disruptions, affecting only our North American customers. Our engineering team is working diligently to rectify these issues and restore your seamless experience. Please be assured that we are fully committed to delivering reliable and highly available services. Should you have any questions or concerns, please do not hesitate to reach out to us at support@project44.com. Best regards, Anurag Kalgi Engineer, Customer Support Operations
Components affected
P44 Tracking API P44 Tracking API P44 Rating API P44 Tracking API P44 Tracking API P44 Dispatch API P44 Shipment Tracking API P44 Rating API P44 Visibility Operations Center (VOC) P44 Visibility Operations Center (VOC) P44 Visibility Operations Center (VOC)
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/08/2023 11:47PM

This incident has been resolved.

MONITORING about 2 years ago - at 08/08/2023 03:32PM

Dear Valued Customer,

The issue related to Air, Rail, and OTR Tracking products (Truckload & LTL, Rating, and Dispatch) has been resolved. Our engineering team keeps on tracking the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Support Elite

MONITORING about 2 years ago - at 08/08/2023 03:07PM

Dear Valued Customer,

The issue related to Air, Rail, and OTR Tracking products (Truckload & LTL, Rating, and Dispatch) has been identified. Our engineering team is monitoring the results of the implemented fix. We keep on tracking the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Support Elite

INVESTIGATING about 2 years ago - at 08/08/2023 12:43PM

Dear valued Customer,

We regret to inform you that our Air, Rail, and OTR Tracking products (Truckload & LTL, Rating, and Dispatch) are currently experiencing disruptions, affecting only our North American customers. Our engineering team is working diligently to rectify these issues and restore your seamless experience.

Please be assured that we are fully committed to delivering reliable and highly available services. Should you have any questions or concerns, please do not hesitate to reach out to us at support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

INVESTIGATING about 2 years ago - at 08/08/2023 12:37PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 08/08/2023 10:42AM

Dear valued Customer,

We regret to inform you that our Air, Rail Tracking and OTR products (Truckload & LTL Tracking, Rating, and Dispatch) are currently experiencing disruptions, affecting only our North American customers. Our engineering team is working diligently to rectify these issues and restore your seamless experience.

Please be assured that we are fully committed to delivering reliable and highly available services. Should you have any questions or concerns, please do not hesitate to reach out to us at support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

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