Outage in P44

Movement & Container Track & Trace - status update disruption

Resolved Minor
August 11, 2023 - Started about 2 years ago - Lasted about 19 hours
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a disruption with Ocean products (Movement & Container Track & Trace). Currently, some transport data may not be accurate to the real state of affairs. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Szymon Przeklasa Program Manager, Elite Support
Components affected
P44 Track & Trace Web Application (CTT) P44 Track & Trace Web Application (CTT) P44 Ocean Carrier
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/12/2023 06:04AM

This incident has been resolved.

MONITORING about 2 years ago - at 08/11/2023 06:03PM

Dear Valued Customer,

We are pleased to inform you that Ocean Shipment data updates issue has been resolved.

Information and the push of events has been working successfully since we have deployed the fix. All affected shipments should be updated up to 7 hours. We continue to monitor the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Elite Support

INVESTIGATING about 2 years ago - at 08/11/2023 11:03AM

Dear valued Customer,

We are experiencing a disruption with Ocean products (Movement & Container Track & Trace). Currently, some transport data may not be accurate to the real state of affairs. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Elite Support

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