Outage in P44

EU FTL IAS Services - disruption

Resolved Minor
November 27, 2023 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing a disruption with our IAS platform. FTL shipments are affected. The impact is limited to the EU environment only.
 Customers may face difficulties while trying to login to the system. We apologise for the inconvenience caused. Our engineering team is currently working on the fix.
 As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Samrat Rangroo Manager, Customer Support
Components affected
P44 Tracking API
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 11/27/2023 11:30AM

This incident has been resolved.

MONITORING 10 months ago - at 11/27/2023 10:31AM

Dear Valued Customer,

The IAS platform is stable now. We are continuing to monitor the situation.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Samrat Rangroo
Manager, Customer Support

INVESTIGATING 10 months ago - at 11/27/2023 08:36AM

Dear Valued Customer,

We are experiencing a disruption with our IAS platform. FTL shipments are affected. The impact is limited to the EU environment only.


Customers may face difficulties while trying to login to the system. We apologise for the inconvenience caused. Our engineering team is currently working on the fix.


As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Samrat Rangroo
Manager, Customer Support

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