Outage in P44

LTL services - disruption

Resolved Major
January 23, 2024 - Started 10 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a disruption with LTL services. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Szymon Przeklasa Program Manager, Customer Support
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/23/2024 08:50PM

Dear valued Customer,

We have confirmed the fix implemented has resolved the issue. We will keep monitoring for any further disruption.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Anurag Kalgi
Engineer, Customer Support Operations

MONITORING 10 months ago - at 01/23/2024 07:47PM

Dear valued Customer,

The fix deployed by our engineering team has resolved the issue and we can see our error rates coming down. We will continue to monitor and keep you informed as we have more information in the next 1 hour.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Abhra Roy Choudhury
Lead, Customer Support

MONITORING 10 months ago - at 01/23/2024 07:09PM

Dear valued Customer,

Our engineering team has deployed a fix for the issue. We will continue to monitor and keep you informed as we have more information in the next 1 hour.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Abhra Roy Choudhury
Lead, Customer Support

INVESTIGATING 10 months ago - at 01/23/2024 05:53PM

Dear valued Customer,

Our engineering team is actively looking into the issue and will keep you informed with updates as more information becomes accessible regarding the disruption in LTL services.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Customer Support

INVESTIGATING 10 months ago - at 01/23/2024 04:42PM

Dear valued Customer,

We are experiencing a disruption with LTL services. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Customer Support

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