Outage in P44

LTL Services Disruption

Resolved Minor
April 11, 2024 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing a disruption with the LTL services. Users may experience errors while rating and dispatching. Our engineering team is working on the highest priority to resolve this issue and we will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Anurag Kalgi Engineer, Customer Support Operations
Components affected
P44 Dispatch API P44 Dispatch API P44 Rating API P44 Rating API
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/11/2024 02:20PM

This incident has been resolved.

MONITORING 8 months ago - at 04/11/2024 01:03PM

Dear Valued Customer,

As per our testing, the issue is now mitigated. We are making sure to monitor this situation for some time and shall provide the final update shortly. Appreciate your patience in the meantime.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Anurag Kalgi
Engineer, Customer Support Operations

MONITORING 8 months ago - at 04/11/2024 12:57PM

We are continuing to monitor for any further issues.

MONITORING 8 months ago - at 04/11/2024 12:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 04/11/2024 12:36PM

Dear Valued Customer,

We are experiencing a disruption with the LTL services. Users may experience errors while rating and dispatching. Our engineering team is working on the highest priority to resolve this issue and we will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

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