Outage in P44

UPS Ground tracking disruption for Last Mile Customers

Resolved Minor
August 09, 2024 - Started 5 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing an issue with UPS Ground tracking for our Last Mile customers. Our Engineering Team is working on this with highest priority, and we will get back to you once we have further updates. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Vyshnav Raju Engineer, Customer Support Operations
Components affected
P44 Tracking Page
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/09/2024 03:47PM

Dear Valued Customer,

The reprocessing of the impacted shipments has been completed successfully.

In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Krunal
Engineer, Customer Support Operations

MONITORING 5 months ago - at 08/09/2024 10:22AM

Dear Valued Customer,

Our Engineering Team has resolved the issue and all the impacted shipments would be reprocessed automatically.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Abhra Roy Choudhury

INVESTIGATING 5 months ago - at 08/09/2024 09:56AM

Dear Valued Customer,

We are experiencing an issue with UPS Ground tracking for our Last Mile customers.

Our Engineering Team is working on this with highest priority, and we will get back to you once we have further updates.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vyshnav Raju
Engineer, Customer Support Operations

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