Outage in P44

Delay in LTL tracking updates for XPO logistics shipments in EU region.

Resolved Minor
September 28, 2024 - Started 3 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Hi team, We are currently experiencing delays in tracking updates for all shipments via XPO Logistics (EUXPOGBL) in EU region. Our engineering team is addressing the issue, and we will provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Sai Viswanath Support Operations Specialist
Components affected
P44 Tracking API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/28/2024 06:00PM

Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist

MONITORING 3 months ago - at 09/28/2024 04:35PM

Dear Valued Customer,

Our engineering team has identified the issue and implemented a fix. We are continuing to monitor from our end and shall post a final update as more information is available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh

IDENTIFIED 3 months ago - at 09/28/2024 01:19PM

Dear Valued Customer,

Our Engineering Team has identified the issue and are working on a fix to bring down the lag.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vyshnav Raju

IDENTIFIED 3 months ago - at 09/28/2024 10:56AM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 09/28/2024 08:46AM

Hi team,

We are currently experiencing delays in tracking updates for all shipments via XPO Logistics (EUXPOGBL) in EU region. Our engineering team is addressing the issue, and we will provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sai Viswanath
Support Operations Specialist

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