Outage in P44

Service Disruption Notification (Microlise ELD)

Major
November 05, 2024 - Started 8 days ago
Official incident page

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Outage Details

Dear Valued Customer, We have been informed that the ELD provider "Microlise", is currently experiencing an outage with their API and are not functioning as expected. We have already contacted them, and they are prioritizing the resolution of the issue. We will keep you updated with any new developments as soon as they become available. Thank you for your understanding. Best Regards, Krunal Support Operations Specialist
Components affected
P44 TL Carrier/ELD
Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 11/12/2024 07:05AM

Dear Valued Customer,

As per the latest update, Microlise - telematics service has entered the recovery phase, "systems are restored and data recovery is taking place, we will keep you updated with any new developments as soon as they become available.

Best Regards,
Khasim
Support Operations Specialist

MONITORING 1 day ago - at 11/12/2024 07:02AM

Dear Valued Customer,

As per the latest update, Microlise - telematics service has entered the recovery phase, "systems are restored and data recovery is taking place, we will keep you updated with any new developments as soon as they become available.

Best Regards,
Khasim
Support Operations Specialist

INVESTIGATING 6 days ago - at 11/07/2024 02:56PM

Dear Valued Customer,

As per the latest update, the issue is still ongoing. The telematics data is currently in the restoration phase. Once the restoration phase is complete, the next phase will be recovery, followed by going live. We will keep you updated with any new developments as soon as they become available.

Best Regards,
Krunal
Support Operations Specialist

INVESTIGATING 8 days ago - at 11/05/2024 04:30PM

Dear Valued Customer,

We have been informed that the ELD provider "Microlise", is currently experiencing an outage with their API and are not functioning as expected. We have already contacted them, and they are prioritizing the resolution of the issue.
We will keep you updated with any new developments as soon as they become available.

Thank you for your understanding.

Best Regards,
Krunal
Support Operations Specialist

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