Outage in P44

Last Mile Platfrom Disruption

Minor
January 20, 2025 - Started about 13 hours ago
Official incident page

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Outage Details

Dear Valued customer, We are currently facing an issue with our Last Mile Application. The customers would be able to access all other last mile services except the last mile application https://app.getconvey.com. Our engineering team is actively investigating the issue and will provide updates as new information becomes available. As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards Khasim Support Operations Specialist
Latest Updates ( sorted recent to last )
MONITORING about 5 hours ago - at 01/20/2025 05:24PM

Dear Valued Customer,

The Last Mile application is accessible and stable now. We are continuing to monitor the situation. We will keep you posted

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

MONITORING about 9 hours ago - at 01/20/2025 01:03PM

Dear Valued Customer,

We are pleased to inform you that, as confirmed by our engineering team, the Last Mile Application is now accessible. Our team is diligently monitoring the system's performance to ensure continued stability.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards
Naveen Kumar R
Support Operations Specialist

INVESTIGATING about 11 hours ago - at 01/20/2025 11:53AM

Dear Valued Customer,

Our engineering team is actively continuing their investigation into the issue. We will keep you updated with any significant developments as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sai Viswanath
Support Operations Specialist

INVESTIGATING about 13 hours ago - at 01/20/2025 09:29AM

We are continuing to investigate this issue.

INVESTIGATING about 13 hours ago - at 01/20/2025 09:21AM

Dear Valued customer,

We are currently facing an issue with our Last Mile Application. The customers would be able to access all other last mile services except the last mile application https://app.getconvey.com.

Our engineering team is actively investigating the issue and will provide updates as new information becomes available.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards
Khasim
Support Operations Specialist

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