Outage in P44

Ocean Tracking Updates Impact – Mediterranean Shipping Company (MSC)

Resolved Minor
September 05, 2025 - Started 23 days ago - Lasted about 13 hours
Official incident page

Need to monitor P44 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including P44, and never miss an outage again.
Start Free Trial

Outage Details

Dear Valued Customer, We are currently investigating an issue affecting Ocean tracking updates via Mediterranean Shipping Company(MSC) carrier API connection. The root cause has been identified, and our team is working with the carrier to implement a resolution. At this time, customers may experience delays or disruptions in receiving tracking updates for shipments tracked via MSC API connection. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a fix. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com. Regards, Customer Support
Components affected
P44 Tracking API P44 Tracking API
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 09/05/2025 10:44PM

Dear Valued Customer,

We are pleased to inform you that the issue affecting Ocean tracking updates via the Mediterranean Shipping Company (MSC) carrier API connection has been resolved. All services are now operating normally, and tracking updates are being processed as expected.

We sincerely appreciate your patience and understanding.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support

IDENTIFIED 23 days ago - at 09/05/2025 10:34AM

Dear Valued Customer,

We are currently investigating an issue affecting Ocean tracking updates via Mediterranean Shipping Company(MSC) carrier API connection. The root cause has been identified, and our team is working with the carrier to implement a resolution. At this time, customers may experience delays or disruptions in receiving tracking updates for shipments tracked via MSC API connection.

We apologize for any inconvenience this may cause and appreciate your patience as we work towards a fix.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support

Latest P44 outages

LTL - Rating, tracking and dispatching services minor disruption - 2 days ago
Disruption in Appointment Manager - NA and EU region - 2 days ago
Test Incident - 3 days ago
Test Incident - Please Ignore - 4 days ago
Partial Disruption: Truckload Milestone Update Latencies in North America - 5 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook