Outage in P44

Service Disruption Notification (Omnitracs ELD)

Resolved Major
December 17, 2024 - Started 4 days ago - Lasted about 23 hours
Official incident page

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Outage Details

Dear Valued Customer, We have been informed that the ELD provider Omnitracs is currently experiencing a disruption with their API, which is not functioning as expected. We have already reached out to them, and they are prioritizing the resolution of the issue. We will keep you updated with any new developments as soon as they become available. As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Krishnakanth Sreebhashyam Support Operations Specialist
Components affected
P44 TL Carrier/ELD
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/18/2024 03:24PM

Dear Valued Customer,

We have been informed that the issue with the ELD Provider "Omnitracs" is now resolved and functioning as expected.

Best Regards,
Sai Viswanath
Support Operations Specialist

INVESTIGATING 4 days ago - at 12/17/2024 08:42PM

Dear Valued Customer,

As per the latest update - Omnitracs ELD provider is currently experiencing an additional issue with their database. The DBAs are actively working to resolve the issue; however, an ETA has not yet been provided.

We will keep you updated as soon as further information becomes available.

Best Regards,
Krishnakanth Sreebhashyam
Support Operations Specialist

INVESTIGATING 4 days ago - at 12/17/2024 04:31PM

Dear Valued Customer,

We have been informed that the ELD provider Omnitracs is currently experiencing a disruption with their API, which is not functioning as expected. We have already reached out to them, and they are prioritizing the resolution of the issue.

We will keep you updated with any new developments as soon as they become available.

As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Krishnakanth Sreebhashyam
Support Operations Specialist

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