Outage in P44

POV Manager Service Disruption

Resolved Minor
March 25, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Dear Valued Customer, We are currently experiencing a disruption with POV manager. As a result, shipment creation and tracking through POVM may be delayed. However, no data or updates will be lost. Our engineering team is actively investigating the issue, and we will provide further updates as soon as more information becomes available. At project44, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please do not hesitate to contact us at support@project44.com. Best regards, Soumya Kumari Support Operations Specialist
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/25/2025 07:28PM

Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sai Viswanath
Support Operations Specialist

MONITORING about 2 months ago - at 03/25/2025 06:19PM

Dear Valued Customer,

We are pleased to inform you that our engineering team has successfully resolved the issue and is actively monitoring the system's health.

As an organization, we are committed to providing reliable and high-quality service to our customers. If you have any questions, please feel free to contact us at support@project44.com.

Best regards,
Sai Viswanath
Support Operations Specialist

IDENTIFIED about 2 months ago - at 03/25/2025 04:18PM

Dear Valued Customer,

We have identified the issue with POV Manager, and our Engineering Team is working collaboratively to fix it. We will provide further updates as soon as more information becomes available.

As an organization, we are committed to providing reliable and high-quality service to our customers. If you have any questions, please feel free to contact us at support@project44.com.

Best regards,
Sai Viswanath
Support Operations Specialist

INVESTIGATING about 2 months ago - at 03/25/2025 01:21PM

Dear Valued Customer,

We are currently experiencing a disruption with POV manager. As a result, shipment creation and tracking through POVM may be delayed. However, no data or updates will be lost.

Our engineering team is actively investigating the issue, and we will provide further updates as soon as more information becomes available.

At project44, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please do not hesitate to contact us at support@project44.com.

Best regards,
Soumya Kumari
Support Operations Specialist

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