Outage in P44

Webhook Issue - NA Region

Resolved Minor
April 01, 2025 - Started 25 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Dear Valued Customer, We are currently experiencing a delay in near-real-time updates, affecting the functionality of operations. Messages received through Webhook are delayed. Our engineering team is actively working on resolving this issue, and we shall update you once it is fixed. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Swathi Support Operations Specialist
Components affected
P44 Tracking API P44 Tracking API P44 Tracking API P44 Tracking API P44 Tracking API
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 04/02/2025 03:31AM

Dear Valued Customer,

As per our monitoring the system is stable and the issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Guru Varun Kotte
Support Operations Specialist

MONITORING 25 days ago - at 04/01/2025 10:52PM

Dear Valued Customer,

A fix has been implemented, and our team is actively monitoring the situation. Messages received through Webhook are now fully operational. We will provide a final update once the monitoring process is complete. Thank you for your continued patience.

IDENTIFIED 25 days ago - at 04/01/2025 10:23PM

Dear Valued Customer,

Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.

INVESTIGATING 25 days ago - at 04/01/2025 09:34PM

Dear Valued Customer,

We are currently experiencing a delay in near-real-time updates, affecting the functionality of operations. Messages received through Webhook are delayed.

Our engineering team is actively working on resolving this issue, and we shall update you once it is fixed.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Swathi
Support Operations Specialist

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