Outage in PactFlow
Component Degradation
Resolved Major
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Outage Details
We identified the issue affecting administrator permissions and preventing users perfmorming some actions.
Our team has identified that in preparation for the launch of our new UI we made some changes to our networking infrastructure that has now impacted user permissions, we have since made changes to fix this issue, and currently monitoring its impact.
If you wish to create a case with Customer Care, please do so by sending an email to support@pactflow.io
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/18/2024 01:02AM
We have resolved the issues affecting administrator permissions and preventing users perfmorming some actions.
It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.
If the issue still persists, please create a case with Customer Care, please do so by sending an email to support@pactflow.io
MONITORING
over 1 year ago - at 05/18/2024 12:56AM
The issues causing user unable to perform certain actions has been resolved.
We will continue to monitor the affected components to ensure it operates as intended.
If you wish to create a case with Customer Care, please do so by sending an email to support@pactflow.io
IDENTIFIED
over 1 year ago - at 05/18/2024 12:48AM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 1 year ago - at 05/18/2024 12:48AM
We identified the issue affecting administrator permissions and preventing users perfmorming some actions.
Our team has identified that in preparation for the launch of our new UI we made some changes to our networking infrastructure that has now impacted user permissions, we have since made changes to fix this issue, and currently monitoring its impact.
If you wish to create a case with Customer Care, please do so by sending an email to support@pactflow.io
Latest PactFlow outages
Inaccessible UI - about 2 months ago
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Component Degradation - over 1 year ago
Component Degradation - almost 2 years ago
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