Outage in PagerDuty

Brief bursts of API Instability

Resolved Minor
February 14, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an incident where the APIs are experiencing short bursts of instability. This is affecting all PagerDuty customers in all service regions. We will provide further updates within 20 minutes.
Components affected
PagerDuty Events API PagerDuty REST API PagerDuty Web Application
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/14/2023 06:57PM

We have resolved an incident where all PagerDuty customers in both the US and EU service regions experienced issues with intermittent API instability and issues accessing the web application. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com if you have any concerns.

IDENTIFIED over 1 year ago - at 02/14/2023 06:47PM

We have rolled out a potential fix for access to the web application in the US and the EU service region, and we are seeing signs of recovery. We are continuing to investigate the intermittent issue with the APIs. We will provide further updates within 20 minutes.

IDENTIFIED over 1 year ago - at 02/14/2023 06:31PM

We are investigating an incident where the APIs are experiencing short bursts of instability followed quickly by automatic recovery. The API instability is affecting all PagerDuty customers in all service regions. There is a degradation of performance in regards to accessing the web application within the US region and a major outage for access to the web application within the EU region. We have identified a potential culprit and are working on a fix. We will provide further updates within 20 minutes.

INVESTIGATING over 1 year ago - at 02/14/2023 06:02PM

We are investigating an incident where the APIs are experiencing short bursts of instability. This is affecting all PagerDuty customers in all service regions. We will provide further updates within 20 minutes.

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