Brief bursts of API Instability

We have resolved an incident where all PagerDuty customers in both the US and EU service regions experienced issues with intermittent API instability and issues accessing the web application. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com if you have any concerns.

We have rolled out a potential fix for access to the web application in the US and the EU service region, and we are seeing signs of recovery. We are continuing to investigate the intermittent issue with the APIs. We will provide further updates within 20 minutes.

We are investigating an incident where the APIs are experiencing short bursts of instability followed quickly by automatic recovery. The API instability is affecting all PagerDuty customers in all service regions. There is a degradation of performance in regards to accessing the web application within the US region and a major outage for access to the web application within the EU region. We have identified a potential culprit and are working on a fix. We will provide further updates within 20 minutes.

We are investigating an incident where the APIs are experiencing short bursts of instability. This is affecting all PagerDuty customers in all service regions. We will provide further updates within 20 minutes.