Investigating a Potential Issue

We have resolved an incident where all PagerDuty customers in both the US and EU service regions experienced issues with accessing and viewing past incidents within the mobile and web applications. We pushed a solution to a subset of internal subdomains and were able to successfully load past incidents in the web and mobile application in the US Service Region. We rolled out the solution to the web and mobile application, and are seeing successful past incident requests in both Service Regions. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com if you have any concerns.

We are continuing to investigate an incident where all of PagerDuty customers are experiencing issues with accessing and viewing past incidents within the mobile and web applications. We are investigating a few possible solutions. We will provide further updates within 20 minutes.

We are continuing to investigate an incident where all of PagerDuty customers are experiencing issues with accessing and viewing past incidents within the mobile and web applications. We are investigating the issue. We will provide further updates within 20 minutes.

We are investigating an incident where all PagerDuty customers in all regions are experiencing issues with viewing past incidents within the mobile and web application. Impacted customers may see a loading screen on the web and an empty banner in the mobile app. We will provide further updates within 20 minutes.

We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.