Outage in PagerDuty

Login - EU subdomains

Resolved Major
May 25, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/25/2023 04:56AM

We have resolved an incident where PagerDuty customers in the EU service region experienced issues with login. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com if you have any concerns.

MONITORING over 1 year ago - at 05/25/2023 04:38AM

We have identified the issue affecting user logins in EU region. We are deploying a fix, and we expect systems to continue to improve. We currently expect that full resolution will require approximately 30 mins, and will provide an update within that time.

IDENTIFIED over 1 year ago - at 05/25/2023 04:15AM

We continue to investigate an incident where PagerDuty customers in the EU service region are experiencing login issues to the PagerDuty website. Existing sessions and mobile logins should not be effected. We will provide further updates within 20 minutes.

IDENTIFIED over 1 year ago - at 05/25/2023 03:56AM

We are continuing to investigate an incident where PagerDuty customers in the EU are experiencing issues with logging in to the PagerDuty website. Existing sessions and mobile logins should not be effected. We will provide further updates within 20 minutes.

IDENTIFIED over 1 year ago - at 05/25/2023 03:34AM

We are investigating an incident where PagerDuty customers in EU service region are experiencing issues with login. Impacted customers may see a 500 error when trying to login to their subdomains. We will provide further updates within 20 minutes.

INVESTIGATING over 1 year ago - at 05/25/2023 03:29AM

We are investigating a potential issue within PagerDuty. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed.

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