Outage in PagerDuty
Issue Identified - Errors utilizing the PagerDuty MCP
Resolved Minor
September 22, 2026 - Started about 18 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
PagerDuty's public MCP (Model Context Protocol) experienced errors for US region customers, returning 500 and 429 error codes for approximately 56 minutes. The issue was limited to the PagerDuty Advance component, with core event ingestion and incident notification delivery remaining fully operational. The incident was identified and resolved after improvement was observed.
We are seeing improvement with the incident where PagerDuty customers in the US Service Region are experiencing issues with our public MCP. Impacted customers may see 500 or 429 errors using our MCP. Event ingestion and incident notification delivery are not affected. We will provide further...
Components affected
PagerDuty AdvanceTrusted by 1,000+ teams
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