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Outage in PagerDuty

Issue Identified - Delayed escalation of incidents and responder request invitations

Resolved Minor
October 14, 2026 - Started about 16 hours ago - Lasted 20 minutes

Incident Report

Summary AI Generated

A minor incident lasting 20 minutes affected PagerDuty customers in the US Service Region, causing delays in incident escalations and responder request invitations. Event ingestion and incident notification delivery remained fully operational throughout. PagerDuty identified the issue and investigated it within the 20-minute window.

We are investigating an incident where PagerDuty customers in the US Service Region are experiencing issues with escalation of incidents and responder requests. Event ingestion and incident notification delivery are not affected. We will provide further updates within 20 minutes.

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