Outage in PagerDuty
Issue Identified
Resolved Minor
September 26, 2026 - Started 2 days ago
- Lasted 16 minutes
Incident Report
Summary AI Generated
**PagerDuty US Region Incident Summary** PagerDuty experienced a 16-minute disruption affecting all US-region customers, causing delayed event ingestion, notification failures, and errors across incident creation, acknowledgements, and the web UI. The outage impacted a broad range of components including SMS, Voice, Email, Push, Events API, REST API, Incident Workflows, Ops Console, and Responder Requests. The incident was identified and resolved, restoring normal service operations.
We are investigating an incident where all PagerDuty customers in the US service region may have experienced delayed event ingestion and notifications. Impacted customers may have encountered errors in incident creation, alert attachment, acknowledgements, the web UI, Ops Console, email fan-out,...
Components affected
PagerDuty SMS (US) PagerDuty Incident Workflows (US) PagerDuty Voice (US) PagerDuty Email (US) PagerDuty Web Application (US) PagerDuty Push (US) PagerDuty Events API (US) PagerDuty Responder Requests (US) PagerDuty REST API (US)Trusted by 1,000+ teams
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