Outage in PagerDuty
Investigating: Notification Delivery
Resolved Minor
October 19, 2026 - Started 20 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
**PagerDuty experienced a ~1.7-hour incident affecting notification delivery across multiple channels**, including SMS, voice, email, push, Slack, Microsoft Teams, and several US-based platform components. A fix was deployed that resolved most service disruptions, with event ingestion remaining unaffected throughout. Residual delays in Business Service impact data and Automated Status Page posts persisted for some customers post-fix, with the team continuing to monitor recovery.
Most PagerDuty services have recovered following the fix we deployed. The remaining delays affect Business Service impact data and Automated Status Page posts for some customers, and we are continuing to monitor as these improve. Event ingestion is not affected. Our next update will be within 15...
Components affected
PagerDuty Email (US) PagerDuty SMS (US) PagerDuty Voice (US) PagerDuty Push (US) PagerDuty External Status Page (US) PagerDuty Advance PagerDuty Microsoft Teams (US) PagerDuty Incident Workflows (US) PagerDuty Web Application (US) PagerDuty Incident Timeline and Alert Logs (US) PagerDuty Business Services and Status Dashboard (US) PagerDuty Slack (US)Trusted by 1,000+ teams
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