Outage in PagerDuty

Investigating a Potential Issue

Resolved Minor
May 26, 2023 - Started about 1 year ago - Lasted 34 minutes
Official incident page

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Outage Details

We are investigating a potential issue within PagerDuty where audio calls associated with an incident are not relaying information. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed. No other elements are impacted.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/26/2023 09:36PM

We have resolved an incident where some PagerDuty customers in the US service region were experiencing intermittent issues with voice calls. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com if you have any concerns.

MONITORING about 1 year ago - at 05/26/2023 09:26PM

We are investigating an incident where some PagerDuty customers in the US service region are experiencing intermittent issues with voice calls. Impacted customers may see voice calls that immediately hang up on when responded to. All other forms of notification are working normally and the underlying incidents are not impacted by the intermittent voice call failures. We will provide further updates within 20 minutes.

INVESTIGATING about 1 year ago - at 05/26/2023 09:10PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 05/26/2023 09:09PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 05/26/2023 09:04PM

We are investigating a potential issue within PagerDuty where audio calls associated with an incident are not relaying information. If we confirm an impact, we will update within 15 minutes. If there is no impact this notification will be removed. No other elements are impacted.

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