Outage in PagerDuty

Delays with Incident Workflows, Incident Roles, and Custom Fields

Resolved Minor
January 19, 2025 - Started about 1 month ago - Lasted about 2 hours

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Outage Details

We are monitoring improvement in an incident with Incident Workflow conditional triggers, Incident Roles, and Custom Fields being set from Event Orchestration. We have deployed a fix, observed that latency has improved, and we expect systems to continue to improve. We will provide an update within the next 30 minutes.

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