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Outage in PagerDuty

Investigating: Event Processing

Resolved Minor
April 19, 2026 - Started about 14 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

PagerDuty experienced event processing issues affecting customers in both US and EU regions between 9:01 UTC and 9:50 UTC, impacting the Events API in both regions. The incident lasted approximately 1 hour with no ongoing impact reported after resolution. PagerDuty identified the issue and confirmed that event processing returned to normal operation.

We have identified an incident where some PagerDuty customers in both the US and EU service regions experienced issues with event processing between 9:01 UTC and 9:50 UTC. We are monitoring improvement with event processing and there is no ongoing impact to customers. We will provide an update...

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