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Outage in PagerDuty

Delays to Escalations and Responder notifications

Resolved Minor
June 09, 2026 - Started 2 days ago - Lasted 44 minutes

Incident Report

Summary AI Generated

PagerDuty experienced delays in timed escalations, add responder notifications, and status update notifications for customers in the US Service Region. The incident affected Responder Requests and Schedules and Escalation Policies components. A fix was deployed and the service was restored after 44 minutes.

We are monitoring improvements in an incident with delays in timed escalations, add responder notifications, and status update notifications for PagerDuty customers in the US Service Region.   We have deployed a fix, and we expect systems to continue to improve.  We will provide further updates...

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