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Outage in PagerDuty

Unable to update or delete shift-based schedules

Resolved Minor
June 24, 2026 - Started 26 days ago - Lasted 16 minutes

Incident Report

Summary AI Generated

PagerDuty experienced a 16-minute incident affecting all customers in both the US and EU regions, where users were unable to update or delete shift-based schedules. The issue impacted the Schedules and Escalation Policies components in both service regions, though event ingestion and incident notifications remained unaffected. The incident was classified as minor and has since been resolved.

We are investigating an incident where all PagerDuty customers in both the US and EU service regions are experiencing issues with shift-based schedules. Impacted customers may see that they are unable to update or delete their shift-based schedules. Event ingestion and incident notification...

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