Incident affecting invoice submissions to FACe (Central Government Entry Point)

We are currently investigating an issue that began on March 3, 2026, affecting the submission of electronic invoices to FACe (the Central Government Entry Point). During the submission process, FACe is returning Error Response 500, which is preventing the successful delivery of affected invoices. We are continuously investigating this issue together with our partner, in close coordination with FACe, in order to obtain confirmation of the root cause and the solution being implemented. We sincerely apologize for any inconvenience this issue may be causing and appreciate your patience while we work toward a resolution. If you have any questions, please contact our Support team