Check if Pagero is down, official outages, user-reported issues, and outages map.
Pagero is having a major outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 134 incidents since started monitoring Pagero status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Pagero outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 07, 2025
07:04 AM EST
|
Major
We’re currently investigating reports of a potential outage in one or more services in Pagero Onl...
|
Ongoing |
|
Oct 30, 2025
02:21 PM EDT
|
Minor
Dear Customer,
The Malaysian flow is undergoing an unannounced maintenance by the corresponden...
|
about 11 hours |
|
Oct 20, 2025
11:24 AM EDT
|
Minor
We’re currently experiencing an issue with our phone service provider that is impacting our abili...
|
about 10 hours |
|
Oct 20, 2025
05:56 AM EDT
|
Minor
We’re currently investigating reports of duplicate reconciliation files received by our customers...
|
about 4 hours |
|
Oct 20, 2025
01:05 AM EDT
|
Minor
We are currently investigating some delays when retrieving documents through both the Document AP...
|
about 13 hours |
|
Oct 18, 2025
06:30 AM EDT
|
Major
We are aware of an ongoing issue impacting the Pagero SFTP server. Our dedicated technical teams ...
|
about 3 hours |
|
Oct 16, 2025
02:25 AM EDT
|
Minor
We are currently investigating delays in document delivery in Pagero Online, first identified at ...
|
about 7 hours |
|
Sep 17, 2025
07:21 AM EDT
|
Minor
We’re currently investigating reports of a potential outage in one or more services in Pagero Onl...
|
about 2 hours |
|
Sep 11, 2025
03:49 AM EDT
|
Major
Unfortunately there is a malfunction in the Pagero Health OCR processing (Order & Invoice) since ...
|
about 3 hours |
See what users are saying about Pagero issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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IsDown aggregates scheduled maintenances for Pagero. Currently, there are 1 more maintenances scheduled.
Scheduled for November 11, 2025 at 09:25 AM EST · until 08:05 AM EST
We will be undergoing scheduled maintenance during this time.
| Component | Status |
|---|---|
| Pagero Health Solutions | MINOR |
| Pagero Online | MINOR |
| Pagero Online Test Environment | OK |
| Pagero Support Center | OK |
| Pagero TMS | OK |
| Partner | OK |
Pagero provides digital solutions for automating order and invoice processes, supporting data interchange via various protocols, and integrating with healthcare systems for enhanced operational efficiency.
Monitoring Pagero since January 2023
Tracking 16 Pagero services and regions
29 incidents in 2025
IsDown is a status page aggregator that monitors if Pagero and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Pagero, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Pagero (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Pagero's 16 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Pagero and other services.
IsDown checks Pagero official status page for major/minor outages or downtimes. A major outage is when Pagero experiences a critical issue that severely affects one or more services/regions. A minor incident is when Pagero experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Pagero outage, we send you an alert and update your dashboard and status page.
Pagero and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Pagero status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Pagero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Pagero and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Pagero but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Pagero and other services.
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IsDown integrates with 20+ tools. Connect the status of Pagero and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Pagero down?'
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While Downdetector relies on user-submitted reports to detect Pagero outages, IsDown monitors Pagero's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Pagero status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Pagero in a single dashboard. | ||
| Instant Pagero outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Pagero official status and user-reported issues. | ||
| Maintenance feed for Pagero | ||
| Granular alerts filtering by Pagero components and regions. |
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Pagero is down. You can check Pagero status and incident details on the top of the page. IsDown continuously monitors Pagero official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Pagero seems to be having problems. You can check Pagero status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Pagero might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Pagero official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Pagero last outage was on November 07, 2025 with the title "Malfunction in Health OCR Order / Störung in der Health OCR Order"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Pagero and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Pagero is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Pagero's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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