Outage in Palisis

Adyen Degraded performance for Cloud Terminal endpoints in EU

Resolved Major
December 06, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Adyen have identified an issue starting at 13:26 CET causing degraded performance of their platform for a subset of customers connecting to our Cloud Terminal endpoints in Europe. Their engineering team has been engaged and is urgently working to resolve this issue. You can also follow future updates through their status page (https://status.adyen.com).
Components affected
Palisis App and Terminals
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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/06/2023 02:43PM

Adyen has confirmed that since 15:20 CET, the issue affecting the performance of Cloud Terminal API endpoints in Europe has fully recovered.

We will continue to monitor and provide another update if required.

INVESTIGATING almost 2 years ago - at 12/06/2023 12:54PM

Adyen have identified an issue starting at 13:26 CET causing degraded performance of their platform for a subset of customers connecting to our Cloud Terminal endpoints in Europe.

Their engineering team has been engaged and is urgently working to resolve this issue.

You can also follow future updates through their status page (https://status.adyen.com).

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