Outage in Palisis

TourCMS intermittent errors during bookings

Resolved Minor
November 05, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

Incident Report

TourCMS is experiencing intermittent booking errors
Components affected
Palisis TourCMS API

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/05/2025 02:54PM

This incident has been resolved.

MONITORING 1 day ago - at 11/05/2025 09:35AM

Additional capacity has been added to an affected cache service, bookings should be operational however our engineers continue to monitor.

IDENTIFIED 1 day ago - at 11/05/2025 09:17AM

The cause of intermittent booking issues has been identified and a fix is being deployed

INVESTIGATING 1 day ago - at 11/05/2025 09:09AM

TourCMS is experiencing intermittent booking errors

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