Outage in Palisis
TourCMS - Some tours not populating tour search database
Resolved Minor
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Outage Details
Engineers are currently investigating an issue where some tours are not available in tour search.
Components affected
Palisis TourCMS APILatest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/26/2025 09:16PM
This incident has been resolved. All Tours are operational.
MONITORING
17 days ago - at 05/26/2025 10:20AM
A hotfix has been successfully deployed, and affected tours are progressively being restored to the search database. We are actively monitoring the situation to ensure continued stability.
IDENTIFIED
17 days ago - at 05/26/2025 08:54AM
An issue affecting tour search database population on some accounts has been identified. Engineers are working on a fix.
INVESTIGATING
17 days ago - at 05/26/2025 07:30AM
Engineers are currently investigating an issue where some tours are not available in tour search.
Latest Palisis outages
Cellular Connection Issues - about 1 month ago
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AWS availability issues - about 1 year ago
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