Outage in Palo Alto Networks

GlobalProtect 5.2 and 5.1 End of Engineering Dates

Resolved Minor
July 26, 2023 - Started about 2 years ago - Lasted over 1 year
Official incident page

Need to monitor Palo Alto Networks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Palo Alto Networks, and never miss an outage again.
Start Free Trial

Outage Details

Customers running GlobalProtect 5.2.X or 5.1.X are requested to consider upgrading GlobalProtect to 6.0.X and above. EoE/EoL dates for GlobalProtect 5.2 and 5.1 are published in the below link: https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary#globalprotect Please reach out to the Palo Alto Networks team if you have any further questions or require assistance
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 03/14/2025 02:50AM

This incident has been resolved.

MONITORING almost 2 years ago - at 09/28/2023 06:16PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 07/26/2023 09:59PM

Customers running GlobalProtect 5.2.X or 5.1.X are requested to consider upgrading GlobalProtect to 6.0.X and above. EoE/EoL dates for GlobalProtect 5.2 and 5.1 are published in the below link:

https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary#globalprotect

Please reach out to the Palo Alto Networks team if you have any further questions or require assistance

MONITORING about 2 years ago - at 07/26/2023 08:25PM

Customers running GlobalProtect 5.2.X or 5.1.X are requested to consider upgrading GlobalProtect to 6.0.X and above. EoE/EoL dates for GlobalProtect 5.2 and 5.1 are published in the below link:

https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary#globalprotect

Please reach out to the Palo Alto Networks team if you have any further questions or require assistance

Track All Vendor Statuses & Outages Instantly

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook