Outage in Palo Alto Networks

GlobalProtect 5.2 and 5.1 End of Engineering Dates

Resolved Minor
July 26, 2023 - Started over 2 years ago - Lasted over 1 year
Official incident page

Incident Report

Customers running GlobalProtect 5.2.X or 5.1.X are requested to consider upgrading GlobalProtect to 6.0.X and above. EoE/EoL dates for GlobalProtect 5.2 and 5.1 are published in the below link: https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary#globalprotect Please reach out to the Palo Alto Networks team if you have any further questions or require assistance

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/14/2025 02:50AM

This incident has been resolved.

MONITORING about 2 years ago - at 09/28/2023 06:16PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 07/26/2023 09:59PM

Customers running GlobalProtect 5.2.X or 5.1.X are requested to consider upgrading GlobalProtect to 6.0.X and above. EoE/EoL dates for GlobalProtect 5.2 and 5.1 are published in the below link:

https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary#globalprotect

Please reach out to the Palo Alto Networks team if you have any further questions or require assistance

MONITORING over 2 years ago - at 07/26/2023 08:25PM

Customers running GlobalProtect 5.2.X or 5.1.X are requested to consider upgrading GlobalProtect to 6.0.X and above. EoE/EoL dates for GlobalProtect 5.2 and 5.1 are published in the below link:

https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary#globalprotect

Please reach out to the Palo Alto Networks team if you have any further questions or require assistance

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