Outage in Palo Alto Networks
AutoFocus Issue
Resolved MajorIncident Report
AutoFocus is currently experiencing an issue affecting XSOR customers. We are actively working on this issue and will provide another update by 20:00 UTC with further details.
Customer Impact: XSOR customers are seeing this error message: "AutoFocus V2 returned error" while viewing their IOC feed.
Workaround: N/A
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 08/03/2023 12:06AM
This incident has been resolved.
MONITORING
over 2 years ago - at 08/02/2023 09:48PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 08/02/2023 08:07PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 2 years ago - at 08/02/2023 06:15PM
AutoFocus is currently experiencing an issue affecting XSOR customers. We are actively working on this issue and will provide another update by 20:00 UTC with further details.
Customer Impact: XSOR customers are seeing this error message: "AutoFocus V2 returned error" while viewing their IOC feed.
Workaround: N/A
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