Outage in Palo Alto Networks

Cortex Data Lake - Issue Canada

Resolved Major
September 14, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Cortex Data Lake is currently experiencing an issue in the Canada region. We are actively working on this issue and will provide another update soon with more details Customer Impact: CDL log injection will be impacted for some customers. Workaround: NA
Components affected
Palo Alto Networks Canada
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/14/2023 03:32PM

This incident has been resolved.

MONITORING over 1 year ago - at 09/14/2023 12:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 09/14/2023 10:19AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 09/14/2023 10:19AM

Cortex Data Lake is currently experiencing an issue in the Canada region. We are actively working on this issue and will provide another update soon with more details

Customer Impact: CDL log injection will be impacted for some customers.

Workaround: NA

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