Outage in Palo Alto Networks

Issue with Admin push in Strata Cloud Manager

Resolved Major

September 27, 2023 - Started over 2 years ago - Lasted 27 days
Official incident page

Incident Report

We have identified an issue when pushing admin-specific configuration changes from Strata Cloud Manager. We are temporarily disabling this functionality starting Tuesday, Sept 26th 2023. We expect to resolve the issue and restore admin-based configuration push functionality on Friday, October 13, 2023. Please plan your configuration pushes accordingly. We apologize for the inconvenience

Components affected

Palo Alto Networks Prisma Access Cloud Management

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 10/24/2023 10:12PM

This incident has been resolved after working with the Cloud service provider

INVESTIGATING over 2 years ago - at 09/27/2023 05:20PM

We have identified an issue when pushing admin-specific configuration changes from Strata Cloud Manager. We are temporarily disabling this functionality starting Tuesday, Sept 26th 2023. We expect to resolve the issue and restore admin-based configuration push functionality on Friday, October 13, 2023.
Please plan your configuration pushes accordingly. We apologize for the inconvenience

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