Outage in Palo Alto Networks

Multiple services impacted in France

Resolved Major

August 03, 2024 - Started almost 2 years ago - Lasted 1 day
Official incident page

Incident Report

Strata Logging Service, Cloud Auth, CIE, and Directory services is experiencing an issue in France due to an outage in the europe-west9 GCP region. GCP engineering teams are investigating the issue.

Components affected

Palo Alto Networks Hub

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 08/05/2024 06:05AM

This incident has been resolved.

MONITORING almost 2 years ago - at 08/03/2024 02:28PM

GCP has implemented a fix and we have verified that services have been restored.

IDENTIFIED almost 2 years ago - at 08/03/2024 02:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 08/03/2024 12:51PM

GCP team continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 08/03/2024 12:45PM

Strata Logging Service, Cloud Auth, CIE, and Directory services is experiencing an issue in France due to an outage in the europe-west9 GCP region. GCP engineering teams are investigating the issue.

Latest Palo Alto Networks outages

Cortex Gateway (GOV) is currently experiencing degraded availability affecting the GW login page. Existing active sessions are expected to remain operational. - about 20 hours ago

app4: Prisma cloud Page is not loading - 1 day ago

Prisma Cloud [App3] - Intermittent login failures - 3 days ago

Incident Notification: Azure Services Service Bus & API Management impacting CNGFW failing across South India & Australia Southeast multiple regions - 4 days ago

Prisma Cloud [App3] - Intermittent login failures - 7 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook