Outage in Palo Alto Networks

AutoFocus Isuse

Resolved Major
September 16, 2024 - Started about 2 months ago - Lasted about 1 month
Official incident page

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Outage Details

AutoFocus is currently experiencing an issue affecting a number of datasets. We have identified the issue; however, it will take up to ten days for the affected datasets to fully repopulate. Customer Impact: Data visibility limited until September 26th, 2024 Workaround: N/A
Components affected
Palo Alto Networks AutoFocus
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 10/26/2024 10:49PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 09/16/2024 09:50PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 09/16/2024 09:47PM

AutoFocus is currently experiencing an issue affecting a number of datasets. We have identified the issue; however, it will take up to ten days for the affected datasets to fully repopulate.

Customer Impact: Data visibility limited until September 26th, 2024

Workaround: N/A

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