Outage in Palo Alto Networks

Hub Issue

Resolved Minor
November 02, 2024 - Started 20 days ago - Lasted about 7 hours
Official incident page

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Outage Details

The hub is currently experiencing intermittent login issues. We are actively working on this issue and will provide another update by 5:45 am UTC, with further details. Customer Impact: Some customers may experience intermittent login failures Dependent product impact: Strata Cloud Manager Workaround: Retry to login might help.
Components affected
Palo Alto Networks Hub
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 11/02/2024 11:41AM

This incident has been resolved.

MONITORING 20 days ago - at 11/02/2024 07:05AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 20 days ago - at 11/02/2024 04:47AM

The hub is currently experiencing intermittent login issues. We are actively working on this issue and will provide another update by 5:45 am UTC, with further details.

Customer Impact: Some customers may experience intermittent login failures

Dependent product impact: Strata Cloud Manager

Workaround: Retry to login might help.

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