Outage in Palo Alto Networks

WildFire Issue in US Cloud

Resolved Minor
December 17, 2024 - Started 6 days ago - Lasted about 9 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 18:35 UTC December 17, 2024 with further details. Customer Impact: Delay in Sample Processing and Performance Degradation Workaround: N/A
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 12/18/2024 01:15AM

This incident has been resolved.

MONITORING 6 days ago - at 12/18/2024 12:18AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 days ago - at 12/17/2024 10:35PM

We are continuing to investigate the issue.

INVESTIGATING 6 days ago - at 12/17/2024 07:31PM

We are continuing to investigate the issue. Next Update will be at 21:30 UTC Dec 17, 2024.

INVESTIGATING 6 days ago - at 12/17/2024 04:38PM

WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 18:35 UTC December 17, 2024 with further details.

Customer Impact: Delay in Sample Processing and Performance Degradation

Workaround: N/A

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