Outage in Palo Alto Networks

Autofocus Issue

Major
January 02, 2025 - Started 13 days ago
Official incident page

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Outage Details

AutoFocus is currently experiencing an issue affecting the processing of WildFire samples. We are actively working on resolving this issue and will provide another update. Customer Impact: Customers will be able to access the AutoFocus application and API; however, they may experience delays in data availability. Workaround: N/A
Components affected
Palo Alto Networks AutoFocus
Latest Updates ( sorted recent to last )
INVESTIGATING 13 days ago - at 01/02/2025 07:22PM

AutoFocus is currently experiencing an issue affecting the processing of WildFire samples. We are actively working on resolving this issue and will provide another update.

Customer Impact: Customers will be able to access the AutoFocus application and API; however, they may experience delays in data availability.

Workaround: N/A

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