Outage in Palo Alto Networks
Prisma Access team investigating an issue affecting new tenant onboarding
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The issue has been identified and the fix has been rolled out. Please feel free to reach out the support team if you continue seeing any onboarding issues.
Description: The Prisma Access Engineering team is currently investigating an issue that is specifically affecting new tenant onboardings. The problem was first identified on April 24 at 8 AM UTC.
Impact: Existing customer instances are not experiencing any data plane interruptions at this time. At the same time, existing customers can continue to deploy new SPNs as well.
Actions: We are actively working to identify the root cause of the issue and implement necessary fixes. We apologize for any inconvenience caused.
Next Update: The next status update is scheduled to be provided by April 24 at 08:00 PM UTC. Thank you for your patience and understanding as we work to resolve this issue.
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