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Outage in Palo Alto Networks

Autofocus Issue

Resolved Minor
May 21, 2025 - Started 11 months ago - Lasted 16 days
Official incident page

Incident Report

AutoFocus is currently experiencing a data processing issue affecting WildFire samples. We are actively monitoring and working to resolve this issue and will provide another update in the near future. Customer Impact: Customers can access the AutoFocus application and API; however, they may experience delays in data availability. Workaround: We recommend to use WildFire Dashboard in Strata Cloud Manager to get the most up-to-date information.
Components affected
Palo Alto Networks AutoFocus

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/06/2025 06:40AM

This incident has been resolved.

MONITORING 11 months ago - at 05/21/2025 05:43PM

AutoFocus is currently experiencing a data processing issue affecting WildFire samples. We are actively monitoring and working to resolve this issue and will provide another update in the near future.

Customer Impact: Customers can access the AutoFocus application and API; however, they may experience delays in data availability.

Workaround: We recommend to use WildFire Dashboard in Strata Cloud Manager to get the most up-to-date information.

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