Outage in Palo Alto Networks

AutoFocus Issue

Resolved Major
June 18, 2025 - Started 4 months ago - Lasted 3 months
Official incident page

Incident Report

AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update. Customer Impact: Customers will not be able to access the AutoFocus application or API Workaround: N/A
Components affected
Palo Alto Networks AutoFocus

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/04/2025 11:07PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 06/18/2025 06:56PM

AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update.
Customer Impact: Customers will not be able to access the AutoFocus application or API
Workaround: N/A

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